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Our products are shipped to you by either UPS. FedEx or by US mail. If you must have your product as fast as possible, please write or call for an express quote.

Almost everything will go out within 48 hours of your purchase. If there will be a substantial delay for any reason, we will email you.

Everything is 100% guaranteed to please you. In any case when you are not satisfied, please notify us and we will do whatever it takes to remedy the situation: a replacement or a refund as you prefer. We welcome you to get in touch by
  • using the Contact Us page, or
  • by emailing directly to support@greatpictureframes.com, or
  • by calling us toll-free at 888-409-4470.
We will check both email and phone messages at least daily, and respond to your question right away.

Our privacy policy requires that we never share your email address or anything else about you with anyone else. We hate spam as much as you do and would never compromise your privacy.

If you have any difficulty or need an exchange or to make a return, just let us know. There will be no restocking fee and no need to get an RMA number--we just want you to be happy with all of your purchases from this website store. You can even take up to a month to try out your frames and albums to make sure they go perfectly in your home or office. So, feel free to shop as much as you like without any risk.


Shipping and handling charges are automatically added to your order total as follows:



Purchase Total Shipping
Up through $20 $9.95
$20.01 through $50 $12.95
$50.01 through $100 $17.95
$100.01 through $200 $23.95
$200.01 through $300 $27.95
Over $300 $36.95


These rates are good for any location in the United States . For shipments to other countries, please inquire by writing to us on the Contact Us page.

One of our customers recently wrote: "If every merchant packed their products for shipment the way you packed this one, there would probably never be any shipping damage. Thanks!"

What information do we collect?

We collect information from you when you place an order.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

• To process transactions

• To send periodic emails drawing your attention to a sale, to new collections or to other site news
(you may unsubscribe at any time; instructions on how to do so will be included in anything we ever send you)

• To administer a contest, promotion, survey or other site feature

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 30 days.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

www.greatpictureframes.com
1684 W. Shepperd Ave.
Littleton, CO 80120
United States
support@greatpictureframes.com
888-409-4470







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