Home > Read Comments From Our Customers and Shop With Confidence

"We received the custom Navy frame, and it exceeded our expectations! Thank you so much for such prompt and excellent service!! It came out just beautiful, and is going to be given to a Navy Service member who will be retiring after 20+ years of service to our country. I would totally recommend your website!!"
- Lisa J, Hingham, MA

"Called my order in and was very pleased with the service I received. The item I ordered is very unique, which is exactly what I was looking for as a wedding gift. I could to be more pleased."
-Vicki B, Plano, TX

"Extremely easy!!! Very nice customer service,prompt delivery."
-Kathleen P, Storrs Mansfield, CT

"I received my order in time and was VERY pleased. So was the reciprient. Thanks for your help!!!!"
-Charlene K, Harwinton, CT

"Beautiful frames! There are not enough 5 x 5 frames out there, and this company filled my need perfectly. Excellent service all around."
-Lynn A, Louisberg, NC

"Thank you, it's even better than I thought!"
-Kristina C, Rawlins, WY

"Hi Kathy the frame just arrived and it is beautiful,quality work! I can' t wait for Chris to put his favorite pictures in it. I don't need anything from you because it arrived late. Your service from your end was fine,you followed up on it and I appreciate that. Thank you too for the kind words thanking my son for his service. Our family appreciates that. Happy New year!"
-Karen W, Ramsey, NJ

"hi kathy, we love the frame. it was very emotional for my husband. thank you and I will surely recommend your company"
-Rose C, Chester, MD

"Thank you so much for your help. I am so excited to receive these albums. You have wonderful things! "
-Megan N, Prescott, AZ

"You all are just wonderful. Thanks Kathy!"
-Cathy S, Chester, MD

"I went to several ‘Frame’ stores looking for that special frame that would catch my eye. I could not find any. After checking numerous Internet ‘Frame’ sites I came across greatpictureframes.com. I found many frames that caught my eye. A good selection of frames that were not too fancy but not plain looking either. They had the frames that I was looking for. I will be back."
-Jim, New York, NY

"It arrived perfect. Thank you for the great customer service!"
-Heidi A, Reynoldsburg, OH

"Dear Kathy: I received the picture frames today and they are just beautiful! I took the chance since it looked very nice in the picture. Thank you so much for all your updates & for getting the frames to me in good time."
-Rosa L, Miami, FL

"Great! Thanks so much! You have been wonderful to work with!"
-Jennifer H, Gotha, FL

“I got my photo frame and really like it. Thank you for your help.”
-Audrey M, Devil’s Lake, ND

“Received it - it is beautiful.  So glad I ordered it.”
-Linda W, Denton, TX

"A million thanks to you for making sure my inexpensive purchase for two Baby Girl Dreams Picture Frames for Christmas gifts (which will be worth a million dollars to my daughter and granddaughter) is complete! The glass on one of the two frames was broken when I received the picture frames. I called Kathy at GreatPictureFrames.com to report the broken 4x4 glass and I guess the disappointment in my voice was heard loud and clear. Being a 70 year old widow who lives alone, who does not drive any longer and who lives in a small town, I had no way to get a replacement glass before our Christmas Eve celebration. <> My 24-year old granddaughter has had a most difficult pregnancy and several weeks ago was told she could deliver my great-granddaughter immediately even tho she was only 6 1/2 months pregnant. The birth, thankfully, did not happen. BUT during all the tests, etc. 'a detailed ultrasound picture' was taken and given to my granddaughter who in turn passed it 'up' to me. We have a perfect, detailed profile of my great-granddaughter (who looks just like my granddaughter's husband instead of my beautiful granddaughter - lol) ~ I had 'copies' printed of the ultrasound picture of my great-granddaughter and wanted them framed for my D & GD for Christmas. ALL of this explanation is just to let you know how important the two inexpensive frames were to me. Kathy called around Mississippi and found a company in a bordering city that delivered the 4X4 piece of glass to me and the pictures are now framed and wrapped. I can truthfully say that your helpfulness and going beyond any call of duty is what Christmas should be about. Thanks so much for making 'an old Southern lady' believe in Santa Claus again!!!"
-Saundra G, Clinton, MS

"The frames are AWESOME! My daughter is using them for pictures of her parents and grandparents, and those of the groom, to display on the place card table at her wedding reception! Thank you!"
-Peggy R, Charlotte, NC

"Thanks so much for being so attentive to the details... Can't wait to get my stuff!"
-Kathleen M, Franklin Park, IL

"Hi Kathy-- thanks for following up. The frame arrived last night-- I think the weather held things up as UPS was delivering at 8pm...its in perfect condition- well packaged."
-Laurie S, Durham, NC

"Hi Kathy: The glass antique box I ordered came Tuesday afternoon as you promised and is just beautiful. Thank you for such wonderful customer service and a very pretty glass box. "
-Monica C, Oceanside, NY

"This has been a fantastic ordering experience and I will def. be ordering from you guys again. Thanks so much for the quick response! :-)"
-Mary W, Lexington Park, MD

"Hi Kathy, I just received my picture frame. I wanted to say thank you and yes I am keeping both of them. It is what I was looking for. Thank you again"
-Julie W, Shelton, CT

"Kathy, I received the frames last week & they are perfect with the frame I already had. Thanks for the superb service & personal contact when the order was going to be delayed. I appreciate you & the company going the extra mile for me!"
-Sarah H, Cedar Rapids IA

"Just a quick THANK YOU. Thanks for making it right…Today I received the double frame….I sincerely appreciate the hassle free business transaction."
-Dorothy M, Ellenton FL

"I absolutely will tell everyone! Thank you so much!"
-Sandee G, Rosemont IL

"I appreciate all your help. Thanks so much."
-Mark D, Hickory NC

"No worries…my wife and I are both small business owners and know how simple things can go wrong. Thank you for taking care of this so quickly."
-Mark A, Bluffton SC

"Kathy, I have received these items and they are lovely. I am appreciative of you help and assurance of my receiving quality merchandise. I will keep you in mind for items I may need in the future."
-Barbara W, Casa Grande AZ

"Thank you so much for your fast reply!!!"
-Michelle S

"Thank you for your prompt help. I appreciate the time you have taken to figure out the problem."
-Marilyn H, Sandy UT

"Kathy, Thank you for this update. I am very happy to have the opportunity to receive these pieces and to work with a professional of your caliber. I will continue to go to your site and am thrilled to be able to receive your newsletter."
-Barbara W, Casa Grande AZ

"Hi Kathy, Thank you for the detailed description. Good customer service seems impossible to find these days and I appreciate the extra effort you put in to my request."
-Nancy T, West Chester PA

"Hi Kathy,

i recived my picture frames yesterday, I LOVE THEM! I can't wait untill i'll be able to afford to buy more. Have a great holiday season!"
-Maria P, Bluffton, SC

"Kathy, This is what it is all about! You don't know how many companies I deal with that are terrible and not personal and don't care about the customers. But your kind gesture is exactly what it takes to keep customers coming and they will spread the word. Thank you as this kind of thing always renews my faith in the goodness of people and businesses! "By the way, I just received the photo album I ordered when I got home from work and it is lovely. I am sure my friend will love it as she is so into her photos. I can assure you that I will be back as I love the paper albums as well. Just beautiful. Thanks again, Kathy. I so appreciate it."
-Liz W, La Jolla, CA

"I got the package, thank you for all your help!"
-Audrey Katz, Fredricksburg, VA

"Thanks for looking into this Kathy! I just got married several weeks ago and I am putting 3 of our wedding pictures in it. It is the only one I could find that I really liked! Thanks again!"
-Kristin M, Chicago, IL

"It was nice dealing with you and I will recommend your site to my friends."
-Roberta L, Houston, MN

"Thanks Kathy, I really appreciate you going the extra mile!"

"Hi Kathy: The frame(s) arrived this morning and they are perfect. Everything fits and the color/tone of the wood blends wonderfully. I'm sure the recipient will be thrilled."
-Michael S, Hinesville, GA

"Dear Kathy, I received the picture frame yesterday and think it's very pretty. I like it so much, in fact, that I'm considering buying one for myself."
-Lindsay K, Tucson, AZ

"I really do appreciate your kindness and the least I can do is recommend friends and family to purchase from you. I have been very impressed by how helpful you have been and won't forget that. : )"
-Petroula D

"I greatly appreciate your prompt attention to my delima, thanks for all the call and emails :)"
-Kimmy W, Long Beach, CA

"Dear Kathy, I'm truly enjoying this frame! I will order from you again!"
-Barbara W, East Amherst, NY

"Hi Kathy...It is a gift for my sister and brother-in-law, their 1st anniversary (paper). I'm so glad to have come across your website."
-Maggie C, Pacifica, CA

"I have saved your link. Your site will be the site I choose first when looking for frames. The level of service you have provided is amazing... My husband and I were just talking yesterday about how one never seems to get good service anymore. You are the exception to the rule and I really appreciate it. Kudos to you!!!"
-Cathy G

"Thank you, Kathy, for the great customer service. Kathy, I certainly appreciate your kindness. I've forwarded your email to my son, and I will make sure I tell my friends of your website. "
-Cindi J, Erie, PA

"Thank you so much! I received my frames yesterday afternoon. I really appreciate your patience and understanding. I will look at the web site again." "Thank you for the very personal and prompt response."
-Lynette D, Lacrosse, WI

"Thank you for the very personal and prompt response."
-Chris A, Denton, TX

"The frames you sent are beautiful! Your customer service is awesome & I will recomend this website to everyone. Thanks so much!!!!"
-Debbie K, Ellington, MO

"I received my order today and it is absolutly perfect. Like it very, very much. Will definately keep you site in my favorites for any future gifts."
-Shirlee E, Southampton, PA

"The frames were a hit as always. I know I will need more over time. Thanks again for your help."
-Allison S, Englewood, CO

"Kathy- Thanks for the note. As expected it was waiting for me on my desk at work when I returned to the office. My wife loved it and many thanks for your service and kind correspondence. We will keep you in mind in the future for all of our Bedford Downing frame needs (or other frames for that matter.) Thanks again and Happy Holidays."
-Eric T, Madison, WI

"I absolutely will tell everyone! Thank you so much!"
-Sandee G, Rosemont IL

"Thank you very much. You have been extremely helpful. I will return to your website for sure."
-Nick G, Boston, MA

"Thank you for taking care of this. Our frames from the 1st order arrived on Monday and we like them very much."
-Tom J, Burlingame, CA

"Oh thank you so much. You have been awesome and I know how Holiday rushes are! I am positive that we will order from you again. God Bless you and Merry Christmas."
-Judy M, Stuart, FL

"Beautiful frames! There are not enough 5 X 5 frames out there, and this company filled my need perfectly. Excellent service all around."
-Lynn A, Louisburg, NC

"I bought one of these frames from you a month ago and really love it. Now everyone in the family is getting one for Christmas."
-Patricia Y, West River, MD

"Received the picture frames about an hour ago and want to thank you so-o-o much for getting these to us. I'm really pleased with the frames, and hope I will have the opportunity to use your website again soon. I'm always looking for picture frames!!"
-JoAnne Y, Winter Park, FL

"Just wanted to let you know I received the album today…..I love it! You were correct, it is very cute….It is exactly what I was looking for!!!"
-Tammy C, Orlando, FL

"Thanks for your attention in this matter, it was greatly appreciated."
- Kristen H, Wilmington, DE

"Thank you so much I greatly appreciate everything you have done."
- Jennifer W, O'Fallon IL

"Thanks Kathy! I received the other 3 today. That is quite possibly the fastest I have ever received anything I've ordered online anywhere! They all arrived in great shape. Thanks so much for such great service and a great selection of frames."
- Alice G, Brighton CO

"Thanks Kathy, we really appreciate it."
- Curt H, Scottsdale AZ

"Thank you for everything. It is a pleasure doing business with you."
- Ann W, Caledonia IL

"I received the vintage frames and I absolutely love them! I will definitely order from you again. Can’t wait to display them in my home their beautiful. Thank you for a great product."

- Michele M, Roselle IL

"I have received the angel photo frames…and love them."
- Lisa H, Gawler, South Australia

"Excellent customer service."
- Betsy J, Wayzata MN

"...I enjoyed looking at your selection and was very pleased to find just what I wanted for a special gift. I was impressed by how promptly you filled my order. I will definitely order from you again. Thanks for the great service."
- Karel C, Seattle WA

"Kathy, thank you for all of your communications."
- Monica M, Redwood City CA

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